Effective Date: November 6, 2026
Morris Insurance Agency (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our website, https://morrisins.com/, and our communications, including text messaging (SMS).
By using our website or providing personal information to Morris Insurance Agency, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information when you visit our website, request an insurance quote, submit a form, contact our agency, or communicate with us.
Information collected may include:
- Personal Information: Name, mailing address, email address, phone number, and other contact details.
- Insurance Information: Details related to your insurance needs, including requested coverage, property information, vehicle details, policy numbers, and other information necessary to provide insurance services.
- Communication Information: Messages, inquiries, correspondence, and information provided through website forms, email, phone calls, or SMS communications.
- Website Usage Information: IP address, browser type, device information, pages visited, and other technical information collected through cookies or similar technologies.
- SMS Consent Information: Mobile phone numbers, messaging preferences, opt-in records, and related consent information when you voluntarily subscribe to our text messaging services.
How We Use Your Information
We collect and use personal information for legitimate business purposes, including:
- Responding to inquiries and providing customer support.
- Preparing insurance quotes and assisting with insurance applications.
- Servicing existing policies, processing requests, and communicating coverage-related information.
- Sending important agency updates, appointment reminders, policy notifications, and other relevant communications.
- Sending SMS messages when you have provided the appropriate consent.
- Improving our website, services, and customer experience.
- Maintaining accurate business records and complying with applicable legal and regulatory requirements.
We use personal information only for purposes consistent with our business operations, applicable laws, and the consent you have provided.
Information Sharing and Disclosure
Morris Insurance Agency does not sell or rent SMS messaging consent information.
In the course of providing insurance services, we may share necessary personal information with insurance carriers, authorized insurance service providers, and other parties involved in obtaining, administering, or servicing insurance coverage, as permitted or required by applicable law.
We may also use trusted service providers to support website hosting, communications, technology, and other business operations. These providers are expected to protect personal information and use it only for authorized business purposes.
SMS and Mobile Information Protection
We take the privacy of mobile information and text messaging consent seriously.
- We do not sell, buy, rent, transfer, or exchange SMS opt-in consent information.
- Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with third parties or affiliates.
- Any other information-sharing provisions described in this Privacy Policy exclude text messaging originator opt-in data and consent.
- We do not use SMS consent provided to Morris Insurance Agency to authorize independent marketing communications from other businesses.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
SMS Communications and Consent
If you voluntarily opt in to receive SMS messages from Morris Insurance Agency, we may send communications related to insurance inquiries, quotes, policy updates, appointment reminders, service requests, and other agency-related matters.
Message frequency may vary depending on your interactions with our agency. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message received from us. For assistance, reply HELP or contact our agency directly.
Your consent to receive SMS messages is voluntary and is not required to purchase insurance products or receive our services.
For additional information about our SMS program, please review our Terms of Service.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support functionality, understand website traffic, and improve the visitor experience. These technologies may collect information such as browser type, device characteristics, IP address, and website usage patterns. You may adjust your browser settings to manage or disable cookies, although doing so may affect certain website features.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, or disclosure. While we make reasonable efforts to safeguard the information entrusted to us, no website, electronic communication, or data storage system can be guaranteed completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide insurance services, maintain business records, fulfill legal obligations, resolve disputes, and support legitimate business operations. Retention periods may vary depending on the type of information and applicable regulatory requirements.
Third-Party Websites
Our website may contain links to websites, insurance carriers, or third-party services that operate independently of Morris Insurance Agency. We are not responsible for the privacy practices or content of these external websites. We encourage visitors to review the privacy policies of any third-party websites they access.
Your Privacy Choices
You may contact Morris Insurance Agency to request updates or corrections to your personal information or to ask questions about how your information is handled. You may also request to stop receiving optional communications from our agency. For SMS communications, reply STOP at any time. Requests regarding personal information will be handled in accordance with applicable laws and our recordkeeping obligations.
Changes to This Privacy Policy
Morris Insurance Agency may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements. Any updates will be posted to this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Morris Insurance Agency
Washington Office
2000 W. 15th St.
Washington, NC 27889
Phone: 252-946-6151
Raleigh Office
4001 Barrett Drive, Suite 103
Raleigh, NC 27609
Phone: 919-783-6567
Email: Kimberly@morrisins.com
Website: https://morrisins.com/